Flying ANA’s ‘the Room’ Business Class From New York to Japan; Review

ANA has been consistently named a 5-star airline by aviation ranking company Skytrax. In fact, it has earned the title every year since 2013.

An All Nippon Airways Airbus A380.

Airbus


Source: ANA

The carrier is known for its two premium products — “The Suite” in first class and “The Room” in business class, which were introduced in 2019 and are fitted onto Boeing 777-300ER aircraft.

ANA's The Room business class.

“The Room” business class. ANA Holdings CEO Koji Shibata told Insider the new cabins are on nine of the carrier’s 13 Boeing 777-300ER international aircraft, but there are no concrete plans to add the products to the company’s Boeing 787s.

All Nippon Airways


Source: ANA

The cabins were created by British design company Acumen in collaboration with famous Japanese architect Kengo Kuma — who also designed the Tokyo Olympics National Stadium.

Japan National Stadium, the main venue for the 2020 Olympic Games

Japan National Stadium, the main venue for the 2020 Olympic Games.


CHARLY TRIBALLEAU / Getty Images


Source: ANA

“Our work focused on transforming the cabin experience by fusing the rich history and culture of Japan with modern design principles and technologies,” Acumen CEO Ian Dryburgh said.

An open "The Room" business class seat with TV in view.



Taylor Rains/Insider


Source: ANA

I have been eager to try out the two products and was lucky to be given the opportunity to fly in “The Room” on a recent trip to Tokyo. Here’s what it was like.

A selfie of the author in the seat wearing a green fleece sweater.

Shibata explained the demand for business class is returning post-COVID and is “in line with our expectations.”

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My trip started at Terminal 7 in New York’s John F. Kennedy International Airport. The departures lobby is small and I easily found ANA’s check-in counter located on the far right of the building.

The ANA sign pointing to go right.



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Thanks to my business class ticket, I was able to bypass the long line of economy passengers and check my bag within minutes.

My luggage on the scale.

This was the first time I’ve checked luggage on an international flight in years, and it fortunately didn’t go missing.

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The agent was extremely personable, giving a great first impression of ANA. She checked my passport and travel documents and I was on my way.

The author holding her passport and boarding pass.



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Once I cleared security, I headed to the Club Lounge to kill time before my 2:05 p.m. flight. I thought the lounge, which is used by a handful of carriers, had great food and drink options, though the showers weren’t open.

Inside the lounge used by ANA.

My business class ticket on ANA got me access to the lounge.

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After some curry chicken and a Brooklyn Lager, I headed to Gate 6. I was in the second group to board the Boeing 777-300ER behind first class travelers and diamond loyalty members.

Bleu group 2 sign at Gate 6 for ANA boarding.

Not all of ANA’s Boeing 777-300ERs are configured with the new seats.

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I made my way to seat 13A — a rear-facing window seat. I’ve flown in a lot of business classes, but this was the first time I’ve flown facing backward.

My rear-facing seat with my white duffle on the seat.



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I’ll admit I was a little nervous at first, but it ended up being perfectly fine and I didn’t experience any nausea. I did have to wear a cross-chest seatbelt for takeoff and landing though.

Me holding the cross-chest seatbelt.



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After boarding, the flight attendants came around with sparkling wine and orange juice as I settled into my seat.

Orange juice and sparkling wine on the table.



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ANA’s business cabin is in a 1x2x1 layout, meaning all 64 seats have direct-aisle access…

ANA's business class cabin.



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…and the middle section does have a privacy divider.

Raised privacy divider in middle seats.



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It was so wide it felt more like a couch, so I had plenty of space to spread out.

A view of the space next to me with my harm stretched out to show the width.



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But that was just the start. The product also came with a giant 24-inch 4K touchscreen TV…

The giant TV with a green field scene on the screen.



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…a large tray table, which pulled out from under the TV and was out of the way of the bed…

The wood-like table folded in half.



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…two USB ports and a universal outlet…

A white plug in the bottom of the cubby.

One USB port and the power outlet could be accessed by flipping the bottom of the cubby door up. The second USB was on the armrest next to the window.

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…a cubby next to the TV with pockets and a mirror…

The cubby open with my passport int he pocket.



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…and a small shelf under the screen.

The empty shelf.



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There was also a handheld remote…

The remote stored in the side table.

The remote could be stored when not in use. I could pair my phone to the TV to use as a remote as well.

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…plush linens, slippers, an amenity kit, and headphones…

The linens, blue amenity kit, blue slippers, and black headphones.

The headphones had good sound quality, but I wish the ears were bigger. I’ve seen better headphones on other carriers.

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…soft, long-sleeve pajamas…

The blue and grey heathered pajamas.



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…an adjustable window shade…

The window shade closed.

The window shade had three settings: fully open, one shade down to let in some light, and two shades down (pictured) to black out the sun.

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…and lighting throughout the space, including one on either side of the seat and a dining light by the TV.

The dining light next to the seat.



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But, “The Room” wouldn’t live up to its name without the coveted privacy door — which was my favorite part of the entire seat.

The door fully enclosed.

The door fully enclosed.

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I could open and close the door at the push of a button, and there was also an option to close off just half of the entry.

Closing half of the door using a button.



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The cocooned space honestly felt more like a mini hotel room complete with food and entertainment on the 14-hour flight to Japan.

A view of what the middle section closed looks like.

The closed doors created a cocoon for travelers.

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Shortly after takeoff, the cabin crew started the first meal service. ANA has a diverse menu with both Japanese and international food, like sashimi, miso soup, beef fillet, and roasted halibut.

The menu of the two cuisines.

Travelers could choose either Japanese or international cuisine.

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I opted for the Japanese cuisine, which came with edamame and a mushroom salad to start…

The edamame and mushroom salad with red and yellow cherry tomatoes.



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…followed by a second course of seafood, ahi tuna, and green pea tofu.

Three dishes with seafood on a tray with silverware wrapped in a napkin.



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I ordered red wine, which came with a selection of cheese, as well as hot green tea to go with my meal.

Wine and cheese on my tray table.



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The main course came next, which was grilled fish, rice, and miso soup. As expected, the food was amazing and easily on par with competitors like Singapore Airlines.

The main course with salmon, miso soup in the back right, and rice in the back right.



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Despite flipping my body clock, I felt good getting off the plane. I only napped for about five hours, so I was able to sleep through my first night in Japan and get over the jet lag quickly.

A view of my seat.



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